Our commitment to you doesn't end with delivery.

At Nuvii Home , we value our relationship with each customer and want to ensure that their experience is positive from start to finish.

If anything is not as expected, please contact us.

We will analyze each situation carefully and transparently, offering solutions such as replacement, reshipment, or refund , as appropriate.

All our products have a quality guarantee . In the event of any manufacturing defect, we will replace the item or issue a refund, depending on the situation.

Because they are handcrafted products, there may be slight variations in color, texture, or finish , which are natural characteristics of the manual process and do not constitute a defect.