Terms and Conditions

1. Introduction

Welcome to Nuvii Home. These Terms and Conditions govern your use of the website and purchases made in our online store. By using the website, you acknowledge that you have read, understood, and agreed to these terms.

2. Company Identification

Nuvii Home
Title: Ana Jones
CPF: 250705796
Tax address: Travessa dos Lenteirões n83 4630-126 MCN
Email: anabarbosastudio@gmail.com

3. Website Usage

By browsing or purchasing from the site, you agree to use it only for legal purposes and in a way that does not compromise the platform's operation.

4. Products

All products shown are described as accurately as possible. However, colors, sizes, or details may vary slightly, especially since these are handcrafted items.

5. Prices

Prices are shown in euros (€) and include VAT where applicable. Nuvii Home reserves the right to update prices without prior notice.

6. Orders

To make a purchase, the customer must provide true and complete information. After placing the order, you will receive a confirmation email.

7. Payments

The available payment methods are listed on the website. All payments are processed securely.

8. Shipments

Shipping times are indicated on the "Shipping and Returns" page. The customer is responsible for ensuring that the address provided is correct.

9. Returns and Complaints

If the customer receives a damaged or incorrect product, they must contact us within the established timeframe. The return policy is detailed on the specific page.

10. Responsibility

Nuvii Home is not responsible for delays in transportation services or for damage caused by improper use of the products.

11. Changes to the Terms

Nuvii Home may update these Terms at any time. The current version will always be the one available on the website.

Privacy Policy

1. Introduction

Nuvii Home is committed to protecting your personal data and ensuring that it is handled transparently, securely, and responsibly, in accordance with the GDPR.

2. Data We Collect

We can collect the following data:

  • Name
  • Household
  • E-mail
  • Mobile phone number
  • Payment details (we never store full card numbers)
  • Order history

3. Purpose of Treatment

The data is used for:

  • Process orders
  • Send updates on the order status.
  • Provide customer support.
  • Send promotional communications (if you authorize it)

4. Data Sharing

Your data may be shared with service providers such as shipping companies or payment platforms. We never sell data to third parties.

5. Rights of the Data Subject

You have the right to:

  • Access your data
  • Correct incorrect information.
  • Request data deletion
  • Withdraw consent

6. Security

We have implemented technical and organizational measures to protect your data.

7. Contact for Privacy Questions

Email: info@nuviihome.pt


Cookie Policy

1. What are cookies?

Cookies are small files stored on your device that help improve your browsing experience.

2. What types of cookies do we use?

  • Essential cookies: necessary for the website to function.
  • Performance cookies: analyze how the website is used.
  • Functionality cookies: save user preferences.
  • Marketing cookies: used for ad personalization.

3. Purpose of Cookies

We use cookies to:

  • Improve navigation
  • Save preferences
  • Analyze website performance
  • Personalize content and campaigns.

4. Cookie Management

You can manage or disable cookies directly in your browser. However, disabling them may prevent some features from working correctly.

5. Contact

For any questions about cookies, please contact us via the email address available in the website footer.